About Company

An IT Employee is responsible for managing, maintaining, and supporting an organization’s information technology systems and infrastructure. This role ensures the smooth operation of hardware, software, networks, and applications while providing technical support to users and maintaining data security.

The IT Employee collaborates with internal teams to identify technical requirements, troubleshoot system issues, implement technology solutions, and ensure systems are up to date and compliant with organizational standards. They play a key role in improving operational efficiency through effective use of technology and adherence to best practices.

Key Responsibilities:

• Install, configure, and maintain computer systems, software, and networks.
• Monitor system performance and troubleshoot technical issues.
• Provide technical support to employees and resolve IT-related queries.
• Ensure data security, backups, and system access controls are properly managed.
• Maintain documentation for IT procedures, systems, and configurations.
• Coordinate with vendors and service providers for IT support and upgrades.
• Assist in implementing new technologies and system improvements.

Skills and Competencies:

• Strong knowledge of IT systems, hardware, software, and networking concepts.
• Problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Good communication and documentation skills.
• Awareness of cybersecurity and data protection practices.